If you are interested in ordering a custom item, we do offer custom clothing. If you are able to visit us in New York, we can assist with alterations at an additional cost after your item arrives. However, they can of course be altered by your local tailor. Even though they are made-to-order, they are not considered a custom item and cannot be customized in any way. SPECIAL ORDER items are not customized.If you would like items shipped separately, please contact us via email to make arrangements. If you place an order for some IN STOCK and some SPECIAL ORDER items, we will hold your IN STOCK items until your SPECIAL ORDER items are ready to ship, and ship everything together.SPECIAL ORDER items are returnable / exchangeable according to the same return policy as IN STOCK purchases.Once you place your order, you will receive an email from us with an estimated ship date. Special order items typically ship within five weeks, if not sooner. When you place the order, we immediately begin making that item at our tailoring workshop. SPECIAL ORDER items are not immediately in stock.They are also typically available for curbside pickup within two business days, or available to try on / purchase at our studio location (by appointment). IN STOCK items are ready to ship, and will typically be dispatched within two business days of ordering.Please read below for additional details and policies for Special Order items: If a size says SPECIAL ORDER, it will ship within five weeks, if not sooner. For Customer Assistance, please call 88.When selecting a size to add to your cart, items noting IN STOCK are ready for immediate shipment. This offer can only be combined with applicable offers for free shipping. This offer is not valid on previously purchased merchandise, new arrivals, Collection merchandise, Double RL merchandise, Purple Label merchandise, Ralph Lauren luxury accessories and footwear, face masks, select customizable merchandise, Ralph’s Coffee product and merchandise, select home merchandise, limited-edition collections, philanthropic merchandise, books, watches and fine jewelry, fragrance, eyewear, or gift cards. This offer is applied when the email-exclusive promo code is applied at checkout. THIS OFFER IS NOT VALID AT POLO RALPH LAUREN FACTORY STORES. PT on October 10, 2022, and is valid for three (3) uses only on select full-price and sale styles as marked at, The Ralph Lauren App, and select full-price Ralph Lauren stores. Polo Ralph Lauren x Fortnite P-Wing Boot | Shop the Exclusive Ralph Lauren reserves the right to end or modify any free shipping offers at any time. This offer is not applicable to purchases being shipped internationally. Any philanthropic donations added at checkout do not count toward the minimum purchase amount. Regular charges will apply to all other shipping methods. Orders containing fragrances, rugs, or lighting and orders greater than 30 units are not eligible for Fast shipping. Your estimated delivery date will be provided at checkout. Orders typically arrive within five business days if placed by 3 PM ET (11 AM ET for orders containing customized items). The free shipping offer is automatically applied at checkout after signing in to your account on or on The Ralph Lauren App. See our returns policy for details and exclusions. Enjoy free returns within 30 days of the order ship date. Enjoy free shipping on orders made using a account.
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